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Effective Date: December 25, 2025
Expiration Date: December 25, 2026
E-wallets (ZaloPay, Momo, VNPay – if applicable)
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💡 If you choose Bank Transfer, your order will be processed once we confirm the payment.
🔐 2. Secure Payments
Your payment security is our priority.
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All transactions are SSL encrypted and securely processed.
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We do not store your card details or sensitive information.
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Payments are processed through trusted third-party gateways with international standards.
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⚠️ 3. Failed or Declined Payments
If your payment is declined:
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Check if your card details are correct
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Contact your bank to authorize the transaction
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Try using another payment method
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If the issue persists, please contact our support team. We’re here to help.
📦 4. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email including:
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Order ID
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Payment status
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Invoice details
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Estimated shipping timeline
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For Bank Transfers, please send us a payment screenshot or receipt for faster order processing.
🔁 5. Refunds & Payment Reversals
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Refunds are issued to the original payment method used at checkout.
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Processing time: 5–10 business days, depending on your bank.
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For full details, please refer to our Refund and Returns Policy.
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❓ Need Help?
If you have any questions or need assistance with your payment, feel free to reach out:
📧 Email: billing@yourshop.com
📞 Hotline: +84 888 123 456
📍 Address: 78 Nguyên Lương Bằng, Việt Nam
🕒 Working Hours: 9:00 AM – 6:00 PM (Monday – Saturday)